Welcome New Patients

We believe that health care always works better when patients understand their conditions and options so they can make informed decisions. We’ve provided some helpful information below, and our medical professionals will explain our procedures fully and answer all your questions.

FAQs

General

Our practice offers fellowship subspecialty-trained medical doctors on site to provide complete physician-directed comprehensive pain management.

Most acute (short-term) pain can easily be managed by your primary care physician. Those suffering from chronic pain may have your pain better managed by our doctors. Our physicians are board-certified with special training in pain management. This allows them to provide specific pain management treatments that your doctor may not provide. However, during your course of treatment we work closely with your physician so that, as a team, we can best manage your condition.

Expect to provide a thorough medical history, plus undergo a comprehensive physical examination and review of past diagnostic studies before we do a pain-specific evaluation and develop an effective and appropriate treatment plan. Your course of care also includes timely follow-up visits, which allow for frequent monitoring and rapid treatment adjustments.

Please be ready to provide the following information before you begin treatment:

  • How long have you been experiencing pain?
  • Did the pain come on suddenly or develop gradually? What were you doing when you first experienced the pain?
  • Describe the location of the pain. Does it occur in one place, radiate from one part of the body to another, or occur throughout the body?
  • Describe the intensity of the pain. Is it mild, moderate, or severe?
  • Describe the sensation of the pain. (e.g., stinging, burning)
  • Is the pain constant, or does it fluctuate? Does anything improve the pain? Worsen the pain?
  • Does your occupation require physical exertion or mental stress? If so, how much?
  • How does the pain affect your daily life? Does it interfere with activities, sleep, or appetite?
  • Besides pain control, what are your goals during and following treatment (e.g., to continue hobbies)?

Pain management is the science of reducing pain and suffering. This discipline emphasizes an interdisciplinary method of treatment, blending tools, techniques and principles taken from a variety of the healing arts to achieve the best results.

Chronic pain is pain that persists over a longer period of time than acute pain and is resistant to most medical treatments. It often causes severe problems and can be made worse by environmental and psychological factors.

Medications

Addition is a chronic, neurobiological disease typically characterized by behaviors such as impaired control over drug use, compulsive use, continued use despite harm, and craving.

Physical dependence occurs when the body relies on an external source of a medication (such as opioids) to prevent withdrawal. Physical dependence is predictable, easily managed with medication, and is ultimately resolved with a slow taper off of the opioid.

Tolerance occurs when you no longer respond to the drug in the way you initially responded, and it takes a higher dose of the drug to achieve the same level of response achieved initially.

Billing

We participate with most health insurance carriers including workers’ compensation. You may still be able to see one of our physicians using your out-of-network plan in the event we don’t participate with your health insurance plan. Our insurance coordinator will be able to assist you with your questions regarding benefit coverage for your health insurance plan.

We have an insurance coordinator to assist you with your questions regarding co-payments, annual deductibles and out-of-network benefits as well as questions about durable medical equipment and prescription medications. However, each insurance carrier offers many different benefit plans. To be certain of your coverage, we encourage you to obtain complete information from your health insurance administrator before making health care decisions based on insurance coverage.

Appointments

Our practice requires a referral with historical medical records, previous pain management records, and current imaging. After we have reviewed your records, our office will contact you to complete a new patient packet. Upon completion, we will schedule your initial appointment, which will take about 45 minutes. One of our physicians will complete the initial exam and develop a care plan personalized for you. Note: We do not prescribe medication on the initial visit.

Our goal is to offer you an appointment within one week. However, the first visit for some patients may be dependent upon your health insurance plan’s preauthorization process.

Our staff will review your pre-procedure instructions with you at the time you schedule your appointment. Some general guidelines include:

  • Discontinuing certain “blood thinner” medications. If you are taking blood thinners such as Coumadin, Ticlid, Plavix or Lovenox, please contact us for specific instructions. You do not have to discontinue the use of aspirin.
  • Arrange to have someone drive you if sedation is provided. Sedation will only be provided after discussion with your physician at the time of your consultation.
  • Do not eat or drink for several hours prior to your procedure. This time frame varies by procedure so you should contact us for specific instructions.
  • Please inform your doctor if you may be pregnant, have a bleeding disorder, acquired a recent cold, or have a newly diagnosed illness prior to your procedure.

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